Refund / Cancellation Policy

1. Overview

Global News Press Media may offer paid membership plans, platform access, publishing-related services, profile features, identity support and other digital or service-based benefits.

2. Membership Payments

Membership fees are charged for access to selected platform features, member benefits, publishing tools, profile visibility, support or related services as per the selected plan.

3. Cancellation Request

Users may request cancellation by contacting our support team through the Contact Us page. Cancellation requests must include registered mobile number/email, payment reference, plan name and reason for cancellation.

4. Refund Eligibility

Refunds may be considered in the following cases:

• Payment was deducted but membership was not activated
• Duplicate payment was made for the same plan
• Service could not be provided due to a verified technical issue from our side
• Payment was successful but the order/membership record was not generated

5. Non-Refundable Cases

Refund may not be applicable in the following cases:

• Membership benefits have already been used
• Digital access or profile features have already been activated
• User violated platform policies or submitted prohibited content
• User provided incorrect details during registration or payment
• Refund request is made after a reasonable service usage period
• Account was restricted due to misuse, fraud or policy violation

6. Refund Timeline

Approved refunds may take approximately 5 to 10 working days to reflect in the original payment method, depending on the payment gateway, bank or payment provider.

7. Payment Gateway Charges

In some cases, payment gateway charges, bank charges or processing fees may be non-refundable depending on gateway or banking policies.

8. Plan Changes

If a user wants to upgrade or change a membership plan, the request may be reviewed by our team. Any adjustment, upgrade or balance payment will depend on the selected plan and current platform policy.

9. How to Request Refund

To request a refund, please contact us through the Contact Us page with the following details:

• Registered name
• Registered mobile number or email
• Payment date
• Payment amount
• Transaction ID or payment reference
• Reason for refund request

10. Final Decision

All refund and cancellation requests are subject to verification. The final decision will be taken by Global News Press Media after reviewing the payment status, service usage and applicable policy.

11. Contact

For refund or cancellation support, please contact us through our Contact Us page.