Refund & Cancellation Policy

This Refund & Cancellation Policy applies to paid membership, verification-linked services, and Download ID-Card related services offered by Global News Press Media.

Membership Payments

Membership payments are charged for access to digital membership benefits, verified profile journey, and Download ID-Card facility as per the selected plan.

Refund Eligibility

Refund may be considered only if payment was deducted but membership was not activated due to a technical issue, duplicate payment was made, or the service could not be provided due to a platform-side failure.

Non-Refundable Cases

Refund may not be available if the user has successfully activated membership, completed KYC, generated/downloaded ID-Card, violated platform policies, submitted false information, or misused the platform.

Cancellation

Users may stop using paid services anytime, but cancellation does not automatically guarantee refund unless it qualifies under the refund eligibility conditions.

Refund Request

To request a refund, contact us with your registered mobile number, payment reference, date of payment, and reason for refund. WhatsApp: +91 8979258138.

Processing Time

Approved refunds may take reasonable processing time depending on payment gateway and banking settlement timelines.